Purchase procedure and method of payment
Having acknowledged the conditions of the offer, the User may conclude the purchase by following the procedure on the Site. Before the purchase is finalised, a summary will be displayed showing the unit cost of the item selected and the total, in the event of purchasing several quantities of the same item or different items. The cost of any shipping, delivery or postal charges may be fixed or variable, calculated according to the weight of the goods, the number of items selected and/or the destination address indicated by the User during the purchase process. Shipping costs may also be included in the sale price of certain articles or may be free of charge if the total amount of the order exceeds a certain value or following a specific promotion.
The User is in any case always informed of the amount of shipping costs before concluding the purchase procedure and making payment. Once the purchase has been concluded, the User must proceed with payment, which will be made to Paez Guerrero di Eliana Franyezka, both in the case of a Direct Sale and in the case of an Intermediate Sale. In the case of an Intermediate Sale Paez Guerrero di Eliana Franyezka will receive the payment in the name and on behalf of the Partner, thus remaining always extraneous to the relationship between the Partner and the User. Unless otherwise specified on the product detail page, it shall be understood that the products are sold directly by Paez Guerrero di Eliana Franyezka. Following successful payment, the User will receive a confirmation email containing information about the purchased offer. The email will also contain a reference to these General Terms and Conditions. The confirmation shall contain a summary of the delivery and billing address.
The goods are shipped within the timeframe indicated in the order confirmation. Delivery times are also indicated before concluding the purchase procedure in the shopping cart summary or on the product page. This information is indicative and does not represent a certain date, as it is not always possible to foresee possible delays due to the courier responsible for delivery to the Customer or other causes due to third parties or force majeure not attributable to Paez Guerrero di Eliana Franyezka. In the case of time offers (flash-deals), the goods may be sent to the User after the expiry of the offer. In the absence of the confirmation email, the purchase cannot be considered validly concluded. In this case, if the User is erroneously charged for the non-purchase, the User must promptly inform Paez Guerrero di Eliana Franyezka, sending an email to info@vellutocosmetici.com, in order to allow Paez Guerrero di Eliana Franyezka to verify what has happened and, if necessary, to proceed with the refund of the amount paid.
The payment methods accepted, unless otherwise specified or agreed with the User, are: credit card and prepaid cards of the Visa, Mastercard, Maestro, Postepay, Discover (Diners Club International and Pulse) circuits via Paypal, with PayPal account and bank transfer. Paez Guerrero di Eliana Franyezka may, in some or all cases and at its own discretion, offer the alternative method of payment by cash on delivery (in cash on delivery of the goods). Unless otherwise specified in the terms of the offer, the amounts due shall be debited upon confirmation of payment. In the case of a bank transfer, the bank details (IBAN), the amount of the transfer and the order number shall be indicated upon confirmation of the order.
Payment by bank transfer must be made within the terms that may be indicated and in any case no later than 2 days from the order confirmation, after which time it may not be possible to guarantee delivery of the goods: in this case Paez Guerrero di Eliana Franyezka will credit back to the sender, at no additional cost and by bank transfer, any payment received after the terms. In the case of the Subscription Service, the User authorises Paez Guerrero di Eliana Franyezka to proceed with the periodic debit of the payment to the credit or prepaid card. In this regard, the User declares and guarantees the availability of the sum required to pay the fee. Should the User realise that he/she has provided incorrect and/or incomplete information regarding his/her personal details or the shipping address of the goods, he/she must communicate this promptly and within the order processing deadline by sending an email to info@vellutocosmetici.com. In all cases, the User is solely responsible for any incorrect and/or incomplete personal details or delivery address, with the consequent possibility of loss of the sum paid if the goods are delivered to strangers.

Security in transactions
Paez Guerrero di Eliana Franyezka is very careful about the security of its Users. Paez Guerrero di Eliana Franyezka does not process and does not store payment instrument data (e.g. credit card numbers), which are processed and/or stored by the relevant payment service providers. In fact, the actual payment takes place via protected and encrypted payment data entry fields, served directly by the payment service provider. Only after the transaction is completed does the banking service provider inform Paez Guerrero di Eliana Franyezka of the payment outcome, without providing any sensitive information.
For this reason, Paez Guerrero di Eliana Franyezka has no power over the possible refusal of the credit card used for the payment. Paez Guerrero di Eliana Franyezka cannot therefore be held liable in any way for direct or indirect consequences arising from the use of the credit card by the user to make payment for the products and/or services purchased. Navigation on Paez Guerrero di Eliana Franyezka is protected and encrypted with a “128/256-bit Let’s Encrypt SSL” security certificate. It is also possible to verify the authenticity of the certificate and its ownership by clicking on the appropriate protection section of the browser in use, generally next to the address bar, on the page title or on the status bar.

Coupons
Paez Guerrero di Eliana Franyezka may issue discount codes (henceforth also “Coupons”) that the User may use when purchasing products. The Coupons are issued in the form of an alphanumeric code and their value (in euros) is established in its sole discretion by Paez Guerrero di Eliana Franyezka. The Coupon may be entered by the User in the “Coupon” field when placing the order. The Coupon thus entered will be deducted automatically, and before payment, from the total amount of the order excluding any shipping costs. Coupons with percentage discounts are not applied to products already on promotion. Coupons are generally usable by the user for a limited period of time, after which they will no longer be usable.
The Coupon may be subject to a minimum spending amount below which its use will not be possible. Unless otherwise specified, the Coupon is personal and tied to the User’s Account and may be used for a single purchase, after which it will be automatically invalidated. Coupons are not cumulative. Coupons may not be sold, assigned and/or transferred to third parties except with the express permission of Paez Guerrero di Eliana Franyezka. Paez Guerrero di Eliana Franyezka reserves the right to cancel any previously issued Coupons, even before expiry, without having to justify the reason and without being entitled to indemnity or compensation. Paez Guerrero di Eliana Franyezka may also issue Coupons to Users who invite acquaintances, friends and family members to view offers on the Site and to register on the Site.
In order to carry out this procedure, the Site may provide certain functions such as “Recommend to a friend”, “Email an offer”, “Share on Facebook”, “Twitter”, other social networks etc. In the case of an active procedure, for each new invitee who purchases an offer within a certain period of time, Paez Guerrero di Eliana Franyezka may grant the User a Coupon, the value of which is determined from time to time at the discretion of Paez Guerrero di Eliana Franyezka, to be used on his/her Account for a subsequent purchase. Paez Guerrero di Eliana Franyezka reserves the right to cancel any Coupons issued to Users who misuse them, without notice and without the right to indemnity or compensation.